FAQ

1. Do your buses have restrooms?


Yes, our 30, 47 and 55 passenger buses have restrooms.




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2. Where are your pick up locations?

Our regular pick up locations are Georgia Avenue Park & Ride and Long Gate Park & Ride. On certain trips we will include Cromwell Bridge Park & Ride, White Marsh Park & Ride and Timonium Park & Ride.

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3. Do you have handicap accessible motorcoaches?


Yes. We do have wheel-chair accessible motorcoaches upon request.

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4. Does the motorcoach have video capability to watch a movie?


Yes. All motorcoaches have DVD players.

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5. Can I get on at your Glenelg location?


You may board at our Glenelg location for most trips. Please check with the reservationist.

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6. Can I bring my pet?


No pets are allowed on the motorcoach except service animals with proper documentation. The service animal is the responsibility of its owner and must be under the control of its owner at all times. (i.e. leash, harness or carrier). Service animals must ride on the bus within the customers' space and may not travel in the aisle or occupy a seat. We reserve the right to refuse passage any animal that poses a direct threat to the health and safety of other customers or personnel.

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7. Do your motorcoaches have WIFI?


Yes. All motorcoaches have WIFI access.

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8. Do your motorcoaches have seatbelts?


Some do, not all have seatbelts.

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9. What forms of payment do you accept?

We accept Visa, Mastercard, Discover and American Express credit cards along with cash and checks.

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10. What are your office hours?

Our Tour Department is open Monday - Friday, 8:30am to 5:00pm. Our phone number is 410-442-1330 extension 4 for Tour.

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11. What is your cancellation policy?

Trips are refundable until 45 days prior to departure. After this date, the trip is 100% non-refundable, however, if the trip is sold out and a waiting list exists, we will attempt to resell the trip and issue a refund.

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12. Are driver gratuities included?

Driver gratuities are not included but are gratefully appreciated.

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13. Do you offer travel insurance?

Yes. We offer optional travel insurance on all multi-day trips.

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14. What if I forget my password for web bookings?

Please call our office at 410-442-1330 ext. 4 with a new password.

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15. Are there special rates for seniors/students/veterans?

There are no special offers for seniors/students/veterans. We do offer a child's price on certain trips.

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16. When should I arrive for the bus pickup?

We ask that you arrive 15 minutes prior to your departure time.

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17. Can I reserve a seat without payment in advance?

Payment is due when you make your reservation.

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18. Are the seats assigned on the bus?

Yes. All seats are assigned on a first-come, first-serve basis.

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19. What if I need special assistance?

For passengers with disabilities or special needs, including people who use wheelchairs, please advise us when making your reservation. We will make every effort to accommodate your needs.

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20. How much luggage can I bring?

On multi-day trips, each passenger is allowed one check-in bag and one carry on bag. We are not responsible for any lost, misplaced or damaged luggage.

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